Refund and Rescheduling Policy
Full Refund:
Cancellations made at least 14 days prior to the scheduled appointment date are eligible for a 100% refund.
Partial Refund:
- Cancellations made 7 to 13 days before the appointment date: 50% refund of the paid amount.
- Cancellations made 1 to 6 days before the appointment date: 30% refund of the paid amount.
No-Show (Non-Attendance):
If the reservation is canceled on the day of the appointment or if the patient fails to show up without prior notice, no refund will be issued.
Force Majeure:
In cases of natural disasters, war, government orders, or other circumstances that make it impossible to fulfill the purpose of travel or the check-up, a full refund will be provided regardless of the cancellation date.
Date Changes:
If a change request is made at least 2 days before the scheduled appointment date, the booking date may be rescheduled without additional charge, subject to availability.
